[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Hero” _builder_version=”4.27.0″ _module_preset=”default” background_enable_image=”off” custom_padding=”16px||16px||true|” custom_padding_tablet=”” custom_padding_phone=”25px||50px||false|false” collapsed=”on” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.24.0″ _module_preset=”default” width=”90%” width_tablet=”90%” width_phone=”90%” width_last_edited=”on|desktop” max_width=”1170px” max_width_tablet=”90%” max_width_phone=”90%” max_width_last_edited=”on|tablet” custom_margin=”45px|auto||auto||” custom_padding=”0px||0px||true|” animation_style=”slide” animation_direction=”top” animation_duration=”1500ms” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_font=”|600||on|||||” header_text_align=”left” header_text_color=”#6f1c74″ header_line_height=”1.3em” custom_margin=”-5px||||false|false” custom_margin_tablet=”-15px||||false|false” custom_margin_phone=”-15px||||false|false” custom_margin_last_edited=”on|phone” hover_enabled=”0″ header_font_size_tablet=”” header_font_size_phone=”25px” header_font_size_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
[\/et_pb_text][et_pb_divider color=”#6f1c74″ divider_weight=”2px” _builder_version=”4.24.2″ _module_preset=”default” max_width=”50px” module_alignment=”left” custom_margin=”-5px||||false|false” custom_margin_tablet=”-15px||||false|false” custom_margin_phone=”-15px||||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.24.3″ _module_preset=”default” width=”90%” max_width=”1170px” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” text_text_color=”#000000″ text_line_height=”1em” header_3_font=”|600|||||||” header_3_text_color=”#DF187F” header_3_font_size=”24px” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#000000″ custom_margin=”||13px|||” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
If you need help shopping in our online store or have questions about your order, we are always ready to help.<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_contact_form email=”info.graciasport@gmail.com” submit_button_text=”Send your message” _builder_version=”4.27.4″ _module_preset=”default” _unique_id=”ece7f553-5b7d-4a95-8407-63940294c544″ form_field_font=”||||||||” custom_button=”on” button_text_color=”#DF187F” button_border_radius=”13px” hover_enabled=”0″ border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}” sticky_enabled=”0″][et_pb_contact_field field_id=”Name” field_title=”Name” _builder_version=”4.27.4″ hover_enabled=”0″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_enabled=”0″][\/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”E-mails and addresses” field_type=”email” _builder_version=”4.27.4″ hover_enabled=”0″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_enabled=”0″][\/et_pb_contact_field][et_pb_contact_field field_id=”tel” field_title=”Telephone number” fullwidth_field=”on” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_contact_field][et_pb_contact_field field_id=”Message” field_title=”Report” field_type=”text” fullwidth_field=”on” _builder_version=”4.27.4″ hover_enabled=”0″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_enabled=”0″][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” text_text_color=”#000000″ text_line_height=”1em” header_3_font=”|600|||||||” header_3_text_color=”#DF187F” header_3_font_size=”24px” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
[\/et_pb_text][et_pb_accordion open_toggle_text_color=”#DF187F” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ border_radii=”on|13px|13px|13px|13px” global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”What is your email and working hours?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”on” sticky_enabled=”0″]<\/p>\n
What is your email and working hours? [\/et_pb_accordion_item][et_pb_accordion_item title=”How long does it take to ship an order?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n We usually ship your order within 1-2 business days, in some cases it may take up to 3 business days depending on the size of the order.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Are all products available on site?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n Yes, everything on the website that you can order is limited by the system if you want to order more than what is in stock.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What are the conditions for returning my order?” open=”off” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n The cost of returning the goods is borne by the buyer. The online shop has the right to withdraw from the purchase contract and demand the return of the goods from the buyer if the price of the goods in the online shop was mistakenly stated significantly below the market price.<\/p>\n The online store is not responsible for defects that occur after the goods have been handed over to the buyer. If a product purchased from the online shop has defects for which the online shop is responsible, the online shop will replace the product with another one. <\/p>\n If a product purchased from the online shop is defective or unsuitable, the online shop will replace it with another product of the same price. The online shop will only exchange the product for another, the amount paid for the product will not be refunded. <\/p>\n To return an item, send your receipt and return requirements in any form to the online store’s email address: graciasport<\/span>@gmail<\/span>.com<\/span><\/a>.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What are your delivery options and costs?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]We offer several delivery options, including standard delivery and express delivery. The cost of delivery depends on the method and destination you choose. For more information, please visit our delivery page<\/a>[\/et_pb_accordion_item][et_pb_accordion_item title=”What are your payment options?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n We accept a variety of payment methods, including credit cards and bank link payments.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How can I get help or ask additional questions?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n If you have questions or need help, you can always contact our customer service. We are here to help you every step of the way. <\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Support & FAQWe are here for youIf you need help shopping in our online store or have questions about your order, we are always ready to help.Frequently Asked QuestionsWhat is your email and working hours?We work from 9:00 to 17:00.Please email us if you have any questions.If you have written after hours, please give us […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-50431","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/graciasport.cz\/en\/wp-json\/wp\/v2\/pages\/50431","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/graciasport.cz\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/graciasport.cz\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/graciasport.cz\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/graciasport.cz\/en\/wp-json\/wp\/v2\/comments?post=50431"}],"version-history":[{"count":3,"href":"https:\/\/graciasport.cz\/en\/wp-json\/wp\/v2\/pages\/50431\/revisions"}],"predecessor-version":[{"id":51015,"href":"https:\/\/graciasport.cz\/en\/wp-json\/wp\/v2\/pages\/50431\/revisions\/51015"}],"wp:attachment":[{"href":"https:\/\/graciasport.cz\/en\/wp-json\/wp\/v2\/media?parent=50431"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
We work from 9:00 to 17:00.
Please email us if you have any questions.
If you have written after hours, please give us a maximum of 24 hours to reply. info.graciasport@gmail.com<\/a><\/span><\/p>\n
The buyer must return the goods within 14 days of receipt.<\/p>\n